Sh. Ajay Nanda
Minister of State for Food, Civil supplies & Consumer Affairs
Legal Metrology Department has a big role in protecting the rights of the consumer. With the launching of the new website, information dissemination will be lot easier and faster. It is indeed a step forward towards e-Governance and will improve public and government interface. The website has ample resources for the awareness of consumers and contains information for business community in relation to the mandatory, technical and legal requirements of legal metrology rules. It will increase transparency in the functioning of Legal Metrology Department.
Key contacts provided on the site will help the visitors to interact with administration easily. Online queries of the public through mail/helpline no. can be promptly responded and readdressed. The FAQs section is quite comprehensive and provides clarifications on most of the issues often faced by consumers and traders.
I believe that the website will serve the purpose for which it has been launched and will keep the consumers of the state informed and aware of their rights and responsibilities.